499 b Terms and Conditions

1. General Terms & Conditions

These Terms & Conditions form a legal agreement between the 499 b platform and its users. By accessing the website or app, you confirm that you have read, understood, and agreed to all of these terms.

499 b is committed to being transparent and honest with its users. That is why our Terms & Conditions are written in clear, straightforward language so every user in Bangladesh can understand them easily. These terms are governed by the applicable laws of Bangladesh.

499 b reserves the right to update these Terms & Conditions at any time. Notice of any changes will be sent to your registered email address or posted on the platform. Continued use of the platform after any update will be considered acceptance of the revised terms.

2. Account Registration Terms

The following conditions must be met in order to open an account on 499 b. These requirements are essential to maintaining the integrity and security of the 499 b platform.

• You must be at least 18 years old at the time of registration.
• Each individual may only create one account.
• You must provide complete, accurate, and truthful information at the time of registration.
• Your account password and login credentials must not be shared with anyone.
• Any suspicious activity detected on your account must be reported to 499 b Support immediately.
• Opening an account on behalf of someone else or under a false identity is strictly prohibited.
• Accounts may only be opened in an individual's personal name, not in the name of any organization.

If incorrect information is provided during registration and is later identified during verification, 499 b reserves the right to suspend the account and freeze any deposited funds.

3. Identity Verification (KYC)

499 b follows a KYC (Know Your Customer) process in compliance with international anti-money laundering regulations. KYC verification may be mandatory before making a withdrawal or after a certain volume of transactions.

The following documents are typically required for KYC verification:

• A clear photo of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address (dated within the last 3 months).
• BKash/Nagad/Rocket account details for payment method verification.

Withdrawals may be put on hold until KYC verification is complete. 499 b aims to review your documents within 72 hours. If the information provided is accurate, the process is usually completed sooner.

4. Deposit Policy

499 b currently supports deposits via bKash, Nagad, and Rocket. Deposits are usually credited to your account within 2 to 5 minutes. Occasional delays may occur due to banking server issues.

• The minimum deposit amount is specified on the platform.
• Deposited funds may only be used for gaming purposes.
• Deposits from third-party accounts are strictly prohibited.
• Please ensure your details are correct when making a deposit, as incorrect information may cause the deposit to fail.
• If a deposit fails, please wait at least 15 minutes before trying again.
• Funds from a failed deposit are generally returned within 24 hours.

For any deposit issues, contact the 499 b support team via live chat and keep a screenshot of the transaction. 499 b never charges any extra fees or commission on deposits.

5. Withdrawal Policy

Withdrawals on 499 b are typically processed within 5 to 30 minutes. However, certain conditions must be met before a withdrawal request can be processed.

• KYC verification must be completed before a withdrawal can be made.
• Withdrawals must be processed to the same payment method used for the deposit.
• Wagering conditions must be met before winnings from a bonus can be withdrawn.
• Withdrawal requests that do not meet the minimum withdrawal amount will not be processed.
• Multiple pending withdrawal requests cannot be held at the same time.
• 499 b reserves the right to request additional verification for any suspicious transactions.

6. Bonus & Promotion Rules

499 b offers a range of bonuses and promotions — including a welcome bonus, cashback bonus, reload bonus, and VIP bonus. Each bonus comes with its own terms and conditions, which you should read carefully before claiming.

• Each bonus has specific wagering requirements (typically 5x to 30x).
• A new bonus cannot be claimed while another bonus is still active.
• Each bonus may only be used once.
• Each bonus has a set validity period — once it expires, the bonus is automatically cancelled.
• Withdrawing before meeting the bonus conditions will result in the bonus being cancelled.
• Claiming bonuses from multiple accounts is prohibited.
• 499 b reserves the right to modify or cancel any bonus offer at any time.

In any dispute regarding bonus offers, the decision of 499 b management shall be final. You may contact the support team for help understanding bonus terms.

7. Gaming Rules

All games on 499 b are powered by internationally certified RNG (Random Number Generator) technology, independently audited and certified by third parties. Every game result is completely random and not predetermined.

• Using any software or bots while playing games is strictly prohibited.
• If a game is interrupted mid-session due to a technical issue, 499 b reserves the right to void the relevant wager.
• If the outcome of any game is uncertain due to network issues, the decision will be made based on server logs.
• In Live Casino games, the dealer's decision is final.
• For Sports Betting, bets are settled after the official result is published.

If a technical error or abnormal situation is detected in any game, 499 b reserves the right to void the round and refund the wager. This decision is not arbitrary — it is made in the best interest of all users.

8. Prohibited Activities

The following activities are strictly prohibited on the 499 b platform. If any such activity is detected, the account will be permanently suspended and the associated balance may be forfeited.

• Operating multiple accounts under the same identity.
• Opening an account using another person's identity.
• Bonus abuse — claiming bonuses in violation of the rules.
• Attempting to hack or gain unauthorized access to the system.
• Using bots or automated software during gameplay.
• Money laundering or transactions involving illegal funds.
• Fraudulent or deceptive behavior toward other users.
• Disrespectful or threatening behavior toward 499 b staff.

9. Account Closure & Suspension

499 b reserves the right to temporarily or permanently suspend any user's account under the circumstances listed below. Such decisions may be made without prior notice.

• In the event of a breach of these Terms & Conditions.
• Upon evidence of involvement in prohibited activities.
• Refusing to complete KYC verification or submitting incorrect documentation.
• Extended inactivity for a prolonged period (more than 12 months).
• At the user's own request.

If there is a valid balance at the time of account closure and the closure is not due to a violation of these terms, that balance will be returned. However, if the account is closed due to a breach of the rules, 499 b reserves the right to forfeit the balance.

If you wish to close your account, please contact our support team. A self-exclusion option is also available as part of our responsible gaming commitment — to learn more, Responsible Gaming View page.

10. Limitation of Liability

499 b is committed to delivering a consistent, high-quality experience at all times. However, 499 b's liability will be limited in the following circumstances:

• If a game is interrupted due to an internet or network issue.
• In the event of delays or issues with a third-party payment gateway.
• If a loss occurs due to an issue with the user's own device or software.
• If a user suffers a loss due to sharing their account credentials with another person.
• Unforeseen technical issues or server downtime.

499 b is always committed to fully supporting users in resolving any issues. If you run into a problem, don't hesitate to reach out to our support team.

11. Changes to Terms & Conditions

499 b reserves the right to amend these Terms & Conditions, in part or in full, at any time. Users will be notified on the platform before any changes take effect.

If you continue using 499 b after the updated terms take effect, you will be considered to have accepted the new terms. If you do not wish to accept them, please contact support to close your account.

The date of the latest update will always be displayed at the top of this page. If you need a copy of a previous version, you may request one from the support team.

12. Contact & Support

If you have any questions or concerns regarding these Terms & Conditions, the 499 b support team is always ready to help. You can reach us using the live chat feature on the platform.

• Live chat support: 24 hours a day, 7 days a week.
• Email: [email protected] (responses are typically sent within 24 hours).
• For more information FAQ Page View.