Gaming is a form of entertainment, not a source of income. 499 b believes every player has the right to enjoy gaming in a healthy and mindful way. Learn more about our responsible gaming tools, limit-setting features, and available support.
We offer a range of features to help ensure your gaming experience stays enjoyable and in control at all times.
Set your own daily, weekly, or monthly deposit limits. Limits take effect immediately once set, and any increase only applies after 7 days.
Decide in advance how long you want to play in one sitting. Once that time is up, 499 b automatically sends you a warning and, if needed, ends your session.
Set a loss limit in advance so you know exactly how much you're comfortable losing within a given period. Once that limit is reached, your game stops automatically — protecting you from further financial loss.
Take a break from gaming for anywhere between 1 day and 6 weeks. Your account is locked during this period and you will not receive any promotional communications.
You can permanently close your account for a period of 6 months to 5 years. This takes effect immediately and cannot be reversed during the exclusion period.
Get pop-up notifications at regular intervals showing how long you've been playing and how much you've won or lost. These simple reminders help keep you aware and in control.
Keep in Mind: Gaming is for entertainment. If you feel gaming is having a negative impact on your life, contact 499 b Support today.
Responsible gaming means enjoying gaming as a leisure activity — one where you stay fully in control of your time and money. 499 b firmly believes that gaming should be a fun experience, never a source of stress or financial hardship.
Online gaming is growing fast in Bangladesh, with millions of players enjoying Sports Betting, Live Casino, and slots on 499 b. But like any form of entertainment, gaming is best enjoyed in moderation. Responsible gaming isn't just about playing less — it's about playing smart, knowing your limits, and sticking to them.
499 b's responsible gaming philosophy is built on three core principles: Awareness, Controls and Support. We always want our users to stay healthy and happy.
Research shows that most gamers enjoy gaming in a healthy way. However, a small number may be at risk of problematic gaming. 499 b's responsible gaming commitment exists to reduce that risk.
Gaming addiction or problematic gaming typically develops gradually. If you notice any of the following signs in yourself, it is time to take them seriously:
If you recognise two or more of the signs above, seek help now. Acknowledging the problem is the first and most courageous step.
The following safety tools can be activated at any time from your 499 b account settings. They are completely free and take effect immediately:
Set Daily / Weekly / Monthly Limits
Control Your Continuous Gaming Time
Auto-Stop on Loss Limit
Take a Break from 1 Day to 6 Weeks
Account Closure from 6 Months to 5 Years
Regular Time & Spending Reminders
To activate these features, log in to the 499 b app or website and go to "Account Settings" → "Responsible Gaming". If you need any assistance, our 24/7 Live Chat Support is always ready to help.
Follow these simple guidelines to keep your daily gaming experience healthy and enjoyable:
Responsible gaming does not mean less fun — it means smarter gaming. Players who stay aware enjoy themselves more.
499 b is a strictly adult (18+) platform. We do not support minors participating in gaming under any circumstances. Age is verified at registration, and identity documents are required during the KYC process to confirm that all users meet the minimum age requirement.
If there are children or teenagers in your household, take the following steps:
If you suspect a minor is using 499 b, please notify our support team immediately. We will investigate the account without delay.
If you are experiencing gaming problems, don't try to handle it alone. The 499 b Support team and specialist organisations are always here for you:
Asking for help isn't a sign of weakness — it takes real strength and courage. 499 b is here for you, and we're committed to supporting you on the path to healthier gaming.
Answer these questions honestly — if more than two of your answers are "Yes", please reach out to our support team.
Have you spent more time or money on gaming than you budgeted for?
Do you find it hard to stop gaming even when you want to?
Do you keep coming back to the game trying to win back money you've lost?
Has gaming caused harm to your relationships or work?
Do you feel restless or irritable when you are not gaming?
Have you ever lied about how much you have spent on gaming?
Do you turn to gaming when you're feeling down or stressed?
Find answers to the most frequently asked questions here.
Gaming on 499 b is about more than winning — it's about having a great time. Play within your limits, use our safety tools, and stay safe on Bangladesh's most trusted gaming platform.
For players aged 18 and above. Please play responsibly. Learn More